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Политика конфиденциальности

Astra Dental Clinic takes protecting your privacy very seriously. We strive to ensure transparency and security regarding any information you provide to us when using our website https://astradentalclinic.com (hereinafter referred to as the “Website”), its services, programs, and related services.

Using the Website constitutes the User’s unconditional consent to this Policy; if the User does not consent, they should refrain from using the Services.

1. General Provisions

1.1. In this Policy, the term “User’s personal information” refers to the following:

1.1.1. Personal information that the User voluntarily provides about themselves when completing and submitting application forms, subscribing to updates, or using the Services. This information includes the User’s personal data. Some information required to provide the Services is marked as such. However, the User has the right to provide other information at their own discretion.

1.1.2. Data that is automatically transferred to the website’s services during their use via software installed on the User’s device. This data includes the IP address, cookie information, information about the User’s browser (or other program used to access the services), technical specifications of the hardware and software used by the User, as well as the date and time of access to the services, the addresses of the requested pages, and similar information.

1.1.3. Other information about the User, the processing of which is provided for in the Website Terms of Use.

1.1.4. This Privacy Policy applies exclusively to the website. The Company does not control and is not responsible for third-party websites that the User may access via links available on the website.

2. Purposes of Processing Users’ Personal Information

We use the information we collect for the following purposes:

Providing you with the services and feedback you request.
Personalizing your experience using our website and services.
Improving the quality of our services and developing new products and services.
Providing you with information about our products, promotions, and events.

We do not sell, exchange, or transfer your personal information to third parties without your consent, except as required by law.

3. Basic Rights and Obligations of the Operator

3.1. The Operator has the right to:

— receive reliable information and/or documents containing personal data from the personal data subject;

— if the personal data subject revokes their consent to the processing of their personal data, or if they request that the processing of their personal data be terminated, the Operator has the right to continue processing the personal data without the consent of the personal data subject, provided that the grounds specified in the Personal Data Law exist;

— independently determine the composition and list of measures necessary and sufficient to ensure the fulfillment of obligations stipulated by the Personal Data Law and regulatory legal acts adopted in accordance with it, unless otherwise provided by the Personal Data Law or other federal laws.

3.2. The Operator is obliged to:

— provide the personal data subject, upon request, with information regarding the processing of their personal data;

— organize the processing of personal data in accordance with the procedure established by the current legislation of the country;

— respond to inquiries and requests from personal data subjects and their legal representatives in accordance with the requirements of the Law on Personal Data;

— notify the authorized body for the protection of the rights of personal data subjects, upon request of such body, of the necessary information within 10 days of the date of receipt of such request;

— publish or otherwise ensure unrestricted access to this Policy regarding the processing of personal data;

— take legal, organizational, and technical measures to protect personal data from unauthorized or accidental access, destruction, modification, blocking, copying, provision, distribution of personal data, as well as from other illegal actions in relation to personal data;

— cease transferring (distributing, providing, accessing) personal data, cease processing, and destroy personal data in the manner and cases stipulated by the Personal Data Law;

— fulfill other obligations stipulated by the Personal Data Law.

4. Principles of Personal Data Processing

4.1. Personal data is processed on a lawful basis.

4.2. Only personal data that meets the purposes for which it is processed may be processed.

4.3. The content and volume of personal data processed correspond to the stated purposes of processing. Excessive amounts of processed personal data are not permitted.

Data in relation to the stated purposes of their processing.

4.4. When processing personal data, the accuracy, sufficiency, and, where necessary, relevance of the personal data in relation to the purposes of processing the personal data are ensured. The Operator takes the necessary measures and/or ensures their adoption to delete or clarify incomplete or inaccurate data.

4.5. Personal data is stored in a form that allows identification of the personal data subject, for no longer than required for the purposes of processing the personal data, unless the storage period for personal data is established by federal law or an agreement to which the personal data subject is a party, beneficiary, or guarantor.

4.6. Processed personal data is destroyed or anonymized upon achieving the processing purposes or when the need to achieve these purposes is no longer necessary, unless otherwise provided by federal law.

5. Procedure for the Collection, Storage, Transfer, and Other Processing of Personal Data

5.1. The Operator ensures the security of personal data and takes all possible measures to prevent unauthorized persons from accessing it.

5.2. The User’s personal data will never, under any circumstances, be transferred to third parties, except in cases related to compliance with applicable law or if the personal data subject has consented to the Operator transferring the data to a third party for the fulfillment of obligations under a civil law contract.

5.3. If any inaccuracies in personal data are discovered, the User may update them independently by sending a notification to the Operator’s email address with the subject “Personal Data Update.”

5.4. The User may revoke their consent to the processing of personal data at any time by sending a notification to the Operator’s email address with the subject “Revocation of consent to the processing of personal data.”

5.5. The termination of personal data processing may be determined by the achievement of the personal data processing purposes, expiration of the consent of the personal data subject, revocation of consent by the personal data subject, or a request to cease processing, as well as the detection of unlawful processing of personal data.

6. List of actions performed by the Operator with received personal data

6.1. The Operator collects, records, systematizes, accumulates, stores, clarifies (updates, changes), retrieves, uses, transfers (distributes, provides, accesses), depersonalizes, blocks, deletes, and destroys personal data.

7. Confidentiality of Personal Data

The Operator and other persons who have access to personal data are obligated not to disclose or distribute personal data to third parties without the consent of the personal data subject, unless otherwise provided by federal law.

The User may obtain any clarification on any questions regarding the processing of their personal data by contacting the Operator via email.

This document will reflect any changes to the Operator’s personal data processing policy. This policy is valid indefinitely until it is replaced by a new version.

The current version of the Policy is publicly available at LINK.